Scheduling and Policy Information
Scheduling and Contact Information
Requests for photography appointments should be submitted via our online booking system. You may also schedule by text or phone call to 541-714-5886. We will reply within 24 hours to verify the date, time and location of the shoot. Next day orders are difficult to schedule, cannot be guaranteed and are subject to an additional charge. Once all details, date and time of the appointment, have been received you will receive confirmation that the appointment is “booked”.
At the Shoot
The Client is responsible for the presence of an authorized representative at the shoot to approve the Photographer’s interpretation of the project. If a Client or Brokerage representative is not present, the Photographer’s interpretation shall be deemed acceptable. The photographer will make a reasonable effort to remove litter, stray objects, etc. from the rooms; however please note that this does not include things like making beds or arranging furniture. Agents are expected to have the property staging and cleaning completed prior to the photo shoot. All properties will be shot “As Is.” Your input is important when choosing the best rooms and angles to photograph. Absent your input, the photographer will use his/her best judgment and experience to decide how best to photograph the property.
After the Shoot
Once the images have been made, the photographer will perform digital retouching and deliver to you within 24 hours on a weekday (ie Friday shoots will be delivered the following Monday), unless otherwise specified. When complete, you will receive an email with download links and instructions to the email address(es) you provide. Images will be delivered in High Resolution suitable for printing up to 8×10, and Web Resolution format for use online.
Cancellation, No-Show and Inclement Weather Policy
If cancellation or re-scheduling is necessary, please do so with a minimum of 24 hours’ notice. Any shoot canceled or rescheduled with less than 24 hours of the appointment time is subject to a $30 Rescheduling/Cancellation Fee. Arriving late beyond 30 minutes to an appointment will be considered a no-show or last-minute cancellation. Last minute cancellations and no-shows will be billed at the 40% of the shoot. Every effort will be made to accommodate rescheduling. In the event of inclement weather preventing photography, a new date will be scheduled at the earliest available time.
Rights and Usage
All images produced for an Agent or Broker may be used by the Client for any and all marketing materials and campaigns associated with the property and for the Client’s self-promotion. The photos may also be used by the Client’s parent company for the sole purpose of marketing the specific property photographed. Ownership of the images remains with the Photographer, and the license is granted only to the Client and Client’s parent company, and not to any third party. Any use of the images by a third party, including but not limited to, architects, builders, stagers, designers, sellers or buyers, is strictly prohibited unless approved in writing by the photographer.
All serviced are pre-pay and are due at the time of service. If payment is not made at the time of the shoot images will not be released until payment has been completed. Photographer will provide a detailed invoice for each property photographed, delivered to the Client via e-mail. Payment is accepted via check, electronic transfer, and major credit card. Clients with high volume may request monthly billing. All other payment arrangements must be made with the photographer.